Medical Assisting Made Incredibly Easy: Therapeutic Communications

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Product Description

This volume of the Medical Assisting Made Incredibly Easy series presents the basic principles of effective communication in a light-hearted, humorous, engaging, relevant, and enjoyable style. A host character guides students through key points and clarifies difficult concepts. Boxes with eye-catching icons provide practical advice about difficult workplace scenarios, patient education, legal and ethical issues, and other topics. Other features include realistic, challenging situations with critical thinking questions; examples of effective and ineffective dialogue; suggested individual and small group learning activities; and lists of ABHES and CAAHEP competencies covered in each chapter.

A free Instructor's Resource CD-ROM and online instructor resources are available to instructors who adopt the text. LiveAdvise tutoring is also included.

Medical Assisting Made Incredibly Easy: Therapeutic Communications Review

SERIOUSLY?????? How could this possibly happen?????? Maybe it's the fault of the computer that this is all mixed up, but it must be a real person who sends out the books. I would think they would have picked up that it is two separate names and two separate addresses, but all mixed up together

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